Return Policy

Het Westen strives for complete satisfaction, We will accept returns if you are not 100% satisfied.

A return request must be made within 3 days of delivery. Please email or call us with the request to get a Return Authorization Number.

The item must be returned in original condition, fully insured within 10 days of the shipment receipt date.

Carefully repackage your return and send via a secure method.

Please insure your item for the full purchase price as we are not responsible for returned items damaged or lost in transit.

We regret that the return shipping cost on returned merchandise is non-refundable.

In the rare event that you receive a faulty item or if your item was damaged in transit, please contact us immediately. It is imperative that you save all packaging material so we can inform our carrier of the problem.

If you need further assistance returning your item, please Contact Us.

Return Address:

Felhandler/Steeneken Design
P.O. Box 3076
Santa Barbara, CA 93130